RETURN POLICY
The HOPGUILD values customer satisfaction. However, due to the nature of our products, returns are limited to the following circumstances:
- Incorrect Items: If we inadvertently sent you the wrong product or an item that does not match your order, we will gladly accept a return.
- All returned items must be unopened and in their original condition.
Please note that once a product has been opened, it is no longer suitable for resale due to health and safety regulations.
No Returns for Correct Orders
If your order was received correctly as placed, we are unable to accept returns.